Claude Code
Codex
Cursor
GitHub Copilot
Gemini CLIAbout this skill
Alex's IT Support Analyst co-pilot for working service-desk tickets. Use when Alex says he's "working a ticket", "on a ticket", "troubleshooting", "got a ticket for", "user can't/won't [do X]", "help me fix", names a supported app problem (Visualfiles, BigHand, Outlook, VPN, printer, account/password, Citrix), or asks for a resolution note / KB write-up. Provides a structured troubleshooting method, intake/triage checklist, a troubleshooting-steps + resolution-notes template, and points to the employer SOP and app KBAs in the vault.
Quick start
- Copy the install prompt. Use the green button above this README.
- Send it to your agent. Paste it into your coding agent’s chat and send.
- Review the setup. Your agent checks the skill’s instructions, requirements, and installation scope.
Review, license & listing details
This is an imported listing. We haven’t certified its safety, license, or compatibility. Skills may include executable scripts.
Only SKILL.md was scanned. Supporting files and scripts were not checked. No safety grade has been assigned.
0 potential findings · Scanned 11/4/2026 · Scanner 0.2.1
Content SHA-256: af3d621660ef860b834f5b0b7bd9defd14b667b6597c5433b59f7abd3c94554d
About this listing
- Category
- General
- Reported license
- Not specified
- Listing language (estimated)
- English
- Review status
- Not individually reviewed
- Agent compatibility
- Atlas installation supports Claude Code, Codex, and Cursor. Skill-specific dependencies and features are checked during setup.