Design PagerDuty escalation policies, schedules, services, response plays, and incident workflows that handle real on-call traffic without burning out the rotation. Covers follow-the-sun rotations, primary/secondary patterns, weekly handoffs, escalation timeouts matched to severity, business-hour vs always-on services, override patterns for vacations, training shadow rotations, response play composition (status pages, Slack, conference bridges, Zoom auto-create), incident workflows, and postmortem auto-generation from PagerDuty timelines. Acts as a senior SRE who has run a 200-engineer on-call program across three time zones, audited the comp model for fairness, and survived multiple SOC2 audits of escalation evidence. Use when on-call is unfair, when escalations time out before humans see them, when a new service needs its routing set up, when M&A merges two PagerDuty tenants, or when comp/fairness math is overdue. Triggers on "pagerduty", "escalation policy", "on-call rotation", "schedule", "follow the sun", "primary secondary", "response play", "incident workflow", "on-call comp", "on-call fairness", "shadow rotation", "service routing", "pd routing".
Install with
Claude CodeCodexCursorGitHub CopilotGemini CLI
Supported by the Atlas install prompt. Skill-specific requirements vary.
Skill stats
Skills1CategoryGeneralStars0
About this skill
Design PagerDuty escalation policies, schedules, services, response plays, and incident workflows that handle real on-call traffic without burning out the rotation. Covers follow-the-sun rotations, primary/secondary patterns, weekly handoffs, escalation timeouts matched to severity, business-hour vs always-on services, override patterns for vacations, training shadow rotations, response play composition (status pages, Slack, conference bridges, Zoom auto-create), incident workflows, and postmortem auto-generation from PagerDuty timelines. Acts as a senior SRE who has run a 200-engineer on-call program across three time zones, audited the comp model for fairness, and survived multiple SOC2 audits of escalation evidence. Use when on-call is unfair, when escalations time out before humans see them, when a new service needs its routing set up, when M&A merges two PagerDuty tenants, or when comp/fairness math is overdue. Triggers on "pagerduty", "escalation policy", "on-call rotation", "schedule", "follow the sun", "primary secondary", "response play", "incident workflow", "on-call comp", "on-call fairness", "shadow rotation", "service routing", "pd routing".
Quick start
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Design PagerDuty escalation policies, schedules, services, response plays, and incident workflows that handle real on-call traffic without burning out the rotation. Covers follow-the-sun rotations, primary/secondary patterns, weekly handoffs, escalation timeouts matched to severity, business-hour vs always-on services, override patterns for vacations, training shadow rotations, response play composition (status pages, Slack, conference bridges, Zoom auto-create), incident workflows, and postmortem auto-generation from PagerDuty timelines. Acts as a senior SRE who has run a 200-engineer on-call program across three time zones, audited the comp model for fairness, and survived multiple SOC2 audits of escalation evidence. Use when on-call is unfair, when escalations time out before humans see them, when a new service needs its routing set up, when M&A merges two PagerDuty tenants, or when comp/fairness math is overdue. Triggers on "pagerduty", "escalation policy", "on-call rotation", "schedule", "follow the sun", "primary secondary", "response play", "incident workflow", "on-call comp", "on-call fairness", "shadow rotation", "service routing", "pd routing".
About this listing
Category
General
Reported license
MIT
Listing language (estimated)
English
Review status
Not individually reviewed
Agent compatibility
Atlas installation supports Claude Code, Codex, and Cursor. Skill-specific dependencies and features are checked during setup.
Claude Code
Codex
Cursor
GitHub Copilot
Gemini CLI