Claude Code
Codex
Cursor
GitHub Copilot
Gemini CLIAbout this skill
This skill builds runbooks for the CS team covering common customer scenarios and escalation paths. Use when asked to create CS runbooks, document escalation procedures, or standardize customer scenario handling. Also consider when CS team members handle the same scenario differently. Suggest when the user hires new CSMs without documented procedures.
Quick start
- Copy the install prompt. Use the green button above this README.
- Send it to your agent. Paste it into your coding agent’s chat and send.
- Review the setup. Your agent checks the skill’s instructions, requirements, and installation scope.
Review, license & listing details
Review the source before using this skill
This is an imported listing. We haven’t certified its safety, license, or compatibility. Skills may include executable scripts.
Automated security scan: Partial
Only SKILL.md was scanned. Supporting files and scripts were not checked. No safety grade has been assigned.
0 potential findings · Scanned 11/4/2026 · Scanner 0.2.1
Content SHA-256: 51678d1ce881c037a372ca01362c3ce6a331a06f18405c96d8c1acf9dcbee668
About this listing
- Category
- General
- Reported license
- MIT
- Listing language (estimated)
- English
- Review status
- Not individually reviewed
- Agent compatibility
- Atlas installation supports Claude Code, Codex, and Cursor. Skill-specific dependencies and features are checked during setup.