The Support Machine | Agent Skills Atlas

About this skill

Use whenever the user is planning, auditing, launching, or operating AI customer support for a B2B or technical product. This skill turns The Support Machine book into an executable field guide: diagnose support friction, evaluate vendors, design AI support architecture, run a shadow test, prepare launch, review the first 30 days, and define the post-launch operating model. Trigger on phrases like "AI support rollout", "support bot", "customer support AI", "vendor scorecard", "shadow run", "launch runbook", "first 30 days", or "support operating model".

Quick start

Copy the install prompt. Use the green button above this README.
Send it to your agent. Paste it into your coding agent’s chat and send.
Review the setup. Your agent checks the skill’s instructions, requirements, and installation scope.

Installation guide →

Review, license & listing details

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Automated security scan: Partial

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0 potential findings · Scanned 11/4/2026 · Scanner 0.2.1

Content SHA-256: cad0ce52cf4ea97f18022a79a16c3f7b9daea4dbd79b1b445a1ac50ee81e3ce3

About scan coverage and limitations

Original listing metadata

Original name

the-support-machine

Original description

About this listing

Category: Engineering
Reported license: Not specified
Listing language (estimated): English
Review status: Not individually reviewed
Agent compatibility: Atlas installation supports Claude Code, Codex, and Cursor. Skill-specific dependencies and features are checked during setup.