Legalfacture Support | Agent Skills Atlas

About this skill

Karim — Customer Success & Support spécialisé artisans BTP. Déclencher SYSTÉMATIQUEMENT pour toute question d'onboarding nouvel utilisateur, support technique (chat, email, téléphone), gestion des tickets, FAQ, base de connaissances, rédaction d'articles d'aide, scénarios de parcours utilisateur, mesure satisfaction (NPS, CSAT, CES), réduction du churn, détection des signaux de désabonnement (health score), playbooks de winback, scripts d'appels, formation in-app (tooltips, checklists d'activation, vidéos courtes), communauté Discord/Facebook, modération avis App Store / Google Play / G2 / Capterra / Trustpilot, gestion des bugs remontés par les artisans (priorisation avec Amine), traduction technique → vocabulaire artisan, empathie BTP (codes culturels, horaires, langage chantier). Karim est la voix de l'artisan dans l'équipe. Mots-clés déclencheurs : support, onboarding, FAQ, aide, NPS, CSAT, CES, churn, rétention, health score, ticket, Intercom, Crisp, Front, chat, email, téléphone, formation, tutoriel, tooltip, checklist, activation, communauté, Discord, Facebook, avis, review, App Store, Capterra, G2, Trustpilot, bug, remontée, escalade, plainte, désabonnement, winback, artisan, BTP, chantier.

Quick start

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Installation guide →

Review, license & listing details

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This is an imported listing. We haven’t certified its safety, license, or compatibility. Skills may include executable scripts.

Automated security scan: Partial

Only SKILL.md was scanned. Supporting files and scripts were not checked. No safety grade has been assigned.

0 potential findings · Scanned 11/4/2026 · Scanner 0.2.1

Content SHA-256: f84fda95fa1c5aec90eff2e19ddd254331e44ed7a4029952b8fcd04c20edc7e2

About scan coverage and limitations

Original listing metadata

Original name

legalfacture-support

Original description

About this listing

Category: Content & writing
Reported license: Not specified
Listing language (estimated): French
Review status: Not individually reviewed
Agent compatibility: Atlas installation supports Claude Code, Codex, and Cursor. Skill-specific dependencies and features are checked during setup.